We are at your disposal
Contact us
Get in touch with our team to clear up any questions about accommodation, services, activities, or bookings.
Everything you need to know before your arrival
Frequently Asked Questions
We have compiled answers to the most frequently asked questions about check-in and check-out times, access to the accommodation and the services available, helping you plan your stay with ease.
What are the check-in and check-out times?
Check-in is available from 3:00 pm, and check-out must be completed by 11:00 am.
How do I access the accommodation?
We operate a digital lock system. Once you have completed the online check-in process, you will receive an access link or code, allowing you to enter both the building and your apartment without the need for physical keys.
Do the apartments have fully equipped kitchens?
Yes, all apartments feature fully equipped kitchens with appliances, cookware and essential kitchen utensils.
Is there space to store bikes or skis?
Yes, the property provides a covered storage area for bicycles and ski equipment.
What is the cancellation policy?
We offer a flexible rate with free cancellation up to 72 hours before arrival. Cancellations made within 72 hours of arrival, or failure to arrive without prior notice, may result in a charge equivalent to the first night's stay.